Toronto Solutions

Best Marketing automation and customer data company in Toronto

Campaigns across channels from shared profiles, with consent checked before every message. Hosn Al Tomoh works with organisations in Toronto on marketing automation, agreeing scope, responsibilities and proof of completion for each phase from the start.

Marketing automation runs campaigns across email, SMS, apps and paid media from shared customer profiles. Consent and preferences sit at the centre: every message has to respect what the customer agreed to and how they want to be contacted.

We work with clients across the Middle East and beyond. For organisations in Toronto, that usually means a programme with a Gulf footprint: we plan for your home-market data protection rules and for the GCC laws, such as the UAE and Saudi personal data protection laws, that apply where systems and data will sit.

Work runs in short phases you can review. We strengthen your team with specialist people where you need them, and each phase closes with a demonstration and a decision on what comes next.

Ask us for examples of what you will receive: plans, test evidence and handover packs. Judge the proposal on those, not on slides.

What has to go right

These are the factors that usually decide whether the programme meets its goals.

  • A preference centre that records consent by channel and by purpose.
  • Segments built from CRM and behavioural data, each with a named owner.
  • Reporting that links campaigns to pipeline and revenue.

What we check first

Campaigns go wrong when consent lives in several systems. We set up one consent record that every channel checks before it sends.

At the end of each phase we provide the proof your risk and audit teams need to file: test results, access reviews and signed handover documents.

Before you start

Practical questions from IT and procurement teams.

How the work runs

Four stages, each with clear criteria for moving to the next.

  1. Discover

    We document the current set-up, the people involved and the constraints, and agree what success looks like.

  2. Design and plan

    We set the target design, phases, test approach and acceptance criteria, and review them with your architects and risk team.

  3. Build and test in stages

    We deliver in increments, testing and demonstrating each one before the next begins.

  4. Hand over

    We hand over runbooks, train your team and support the launch, then formally transfer responsibility to the people you nominate.

Ready to mature your operations?

Book a technical consultation with our principal engineers to map out your architecture and transition plan.

Contact our experts