Service

Business continuity and disaster recovery

BIA-driven recovery targets, resilient architectures, backup and failover testing, and tabletop exercises aligned to regulatory and board expectations.

Modern data centre building in the desert at dawn

Our senior practitioners in business continuity and disaster recovery work alongside your internal teams. We bring accelerators such as reference architectures, automation libraries, and governance templates, but every deliverable is tailored to your standards and vendors. We map delivery evidence to the frameworks your organisation uses, such as the NCA Essential Cybersecurity Controls (ECC), the UAE Information Assurance (IA) Standards, or the NIST Cybersecurity Framework, so it meets enterprise risk committee expectations.

Engagements are milestone-based with explicit transfer criteria. You always know who operates what after we step back.

Across audits and incident reviews, teams value playbooks that match how Hosn Al Tomoh delivers: named escalation paths, environment parity, and evidence captured in tools instead of slide-only narratives.

We document interfaces and ownership in runbooks your NOC and application teams can adopt without a second translation layer, so operational handovers stay coherent after major releases.

Business continuity starts with a business impact analysis: which services matter most, how long each can be down and how much data you can afford to lose. Recovery architecture, backups and failover are then designed and tested against those targets.

Recovery plans that are never tested rarely work. We run tabletop exercises and technical failover tests on a schedule, and map the plans to the references your regulator uses, such as ISO 22301. Depending on where you operate, that can include the NCEMA business continuity standard in the UAE or SAMA's business continuity framework in Saudi Arabia. Every statement of work sets out the deliverables, the acceptance criteria, the escalation paths and the documents your teams will receive.

Typical outcomes

We measure success in production metrics, not workshop outputs. Expect joint steering with transparent RAID logs and spend reports finance can follow.

  • Executive-ready roadmaps with explicit optionality each quarter.
  • Automated compliance evidence aligned to your control framework.
  • Runbooks and training for your operations centre before go-live.

Shaped around how your organisation operates

Good engagements combine established playbooks with tailoring to your suppliers, your identity and access set-up and your risk tiers. We avoid generic benchmarking when your goal is resilience, faster releases or structural cost reduction, because each needs a different delivery and measurement approach. A CFO sequencing cost reduction needs different work from a CTO speeding up releases, and our staffing plans reflect that from the first workshop.

We write design documents together with your architecture committee and information security reviewers, instead of handing over finished documents for approval. This avoids a common problem, where outside recommendations clash with internal policy and slow the work down. Shared ownership of design decisions keeps knowledge in the organisation as people change over a multi-year engagement.

Executive reporting pulls together the measures for business continuity and the systems around it, so cost and benefit are measured, not estimated. Finance, technology and business leaders share one view, and quarterly business reviews use the same data, which speeds decisions on scope, capacity and continued investment.

Common questions

How we deliver business continuity with clear accountability.

How the engagement runs

Clear phases with transfer criteria.

  1. Align on outcomes

    Success measures, constraints and a stakeholder map before the team grows.

  2. Establish delivery rhythm

    Sprint cadence, definition of done and joint defect triage with your owners.

  3. Prove it works

    Evidence that the first deliverable works in your environment, with runbooks and owners agreed.

  4. Hand over or scale

    Training, documentation and optional managed services, with clear roles and responsibilities.

Adjacent services that often join the same programmes.

  • Cloud and DevOps

    Platform foundations and pipelines for reliable releases.

    Cloud and DevOps
  • Data and AI

    Data platforms and analytics with privacy and governance built in.

    Data and AI
  • Solutions

    CRM, ERP, AI and integration solutions.

    Solutions
  • Managed services

    Ongoing operations when you want Hosn Al Tomoh to run the service day to day.

    Managed services

Benchmark us against your incumbent

We respond to your RFP sections, compare delivery models side by side with your incumbent, or run a no-cost architecture review on a bounded problem you choose, with clear assumptions and a short list of options your procurement team can score.

Request a proposal