Stakeholder map
Who must hear from you in a crisis, in what order and through which channel.
Service offering
Crisis communications drills
People ready to speak for the organisation in a crisis, with messages and approvals already agreed.
We prepare the people who speak for the organisation in a crisis: stakeholder maps, message templates, notification steps for regulators and partners, and social media monitoring. Drills test the process under time pressure, and the plan is updated afterwards.
Plans cover communication in Arabic and English, notification of bodies such as NCEMA in the UAE and the relevant sector regulators in Saudi Arabia, and the speed at which news spreads on social media in the region.
What the engagement covers
Messages and notifications
Pre-approved message templates and the steps for notifying regulators and partners.
Timed drills
Exercises that test approvals and updates under time pressure, with the lessons fed back into the plan.
Business-owned priorities
Recovery priorities agreed by process owners, not set by IT alone.
Tested, not assumed
Plans exercised regularly, with results and fixes recorded.
When crisis communication needs practice
It needs practice when the plan names spokespeople who have never rehearsed together.
- Approval of public statements depends on people who may be unreachable.
- Regulator notification steps are not written down.
- The plan has never been tested under time pressure.
Talk to us about crisis communications drills
Share your constraints, compliance themes and timeline. We will return a phased approach, a staffing model and a risk register for your stakeholders to review.