United Arab Emirates Solutions

Best Marketing automation and customer data company in United Arab Emirates

Campaigns across channels from shared profiles, with consent checked before every message. Hosn Al Tomoh works with organisations in the United Arab Emirates on marketing automation, agreeing scope, responsibilities and proof of completion for each phase from the start.

Marketing automation runs campaigns across email, SMS, apps and paid media from shared customer profiles. Consent and preferences sit at the centre: every message has to respect what the customer agreed to and how they want to be contacted.

In the UAE, the federal Personal Data Protection Law sets the baseline, government and critical-sector entities follow the information assurance standards issued by TDRA, DIFC has its own data protection law and ADGM its own data protection regulations. Banks also answer to the Central Bank of the UAE. We plan hosting, data classification and evidence around these from the start, and quote in UAE dirhams.

Your teams keep oversight throughout, and before we step back we hand over the runbooks and train the people who will run the work.

Where you already work with systems integrators or vendors, we can deliver in partnership with them, with each party's responsibilities written into the contract.

What the work covers

We measure success in working systems and agreed metrics, not in recommendations.

  • A preference centre that records consent by channel and by purpose.
  • Segments built from CRM and behavioural data, each with a named owner.
  • Reporting that links campaigns to pipeline and revenue.

What we check first

Campaigns go wrong when consent lives in several systems. We set up one consent record that every channel checks before it sends.

At the end of each phase we provide the proof your risk and audit teams need to file: test results, access reviews and signed handover documents.

Before you start

Practical questions from IT and procurement teams.

How the work runs

Four stages, each with clear criteria for moving to the next.

  1. Discover

    We document the current set-up, the people involved and the constraints, and agree what success looks like.

  2. Design and plan

    We set the target design, phases, test approach and acceptance criteria, and review them with your architects and risk team.

  3. Build and test in stages

    We deliver in increments, testing and demonstrating each one before the next begins.

  4. Hand over

    We hand over runbooks, train your team and support the launch, then formally transfer responsibility to the people you nominate.

Ready to mature your operations?

Book a technical consultation with our principal engineers to map out your architecture and transition plan.

Contact our experts