Austin Solutions

Best MDM, PIM and data quality company in Austin

One trusted record for customers, products and suppliers, with stewards who keep it that way. Hosn Al Tomoh works with organisations in Austin on master data, agreeing scope, responsibilities and proof of completion for each phase from the start.

Master data management gives customers, products and suppliers one trusted record that every system uses. The work is as much about stewardship as technology: match and merge rules, data owners, and quality measures checked every day.

We work with clients across the Middle East and beyond. For organisations in Austin, that usually means a programme with a Gulf footprint: we plan for your home-market data protection rules and for the GCC laws, such as the UAE and Saudi personal data protection laws, that apply where systems and data will sit.

Your teams keep oversight throughout, and before we step back we hand over the runbooks and train the people who will run the work.

Where you already work with systems integrators or vendors, we can deliver in partnership with them, with each party's responsibilities written into the contract.

What the work covers

We measure success in working systems and agreed metrics, not in recommendations.

  • Match and merge rules agreed with the business, with a review queue for doubtful cases.
  • A named steward for each data domain, with clear authority to correct records.
  • Quality scores published to the CRM, commerce and analytics teams.

Where programmes go wrong

Master data programmes stall when they try to fix every domain at once. We start with the domain that causes the most rework, usually customer or product, and prove the stewardship model there.

We record decisions, responsibilities and test results as we go, so internal audit and regulators can trace every decision and who approved it.

Common questions

What buyers usually ask before a first workshop.

Stages of the work

A phased approach, from assessment to knowledge transfer.

  1. Assess

    We review the current state, the risks and the quick wins.

  2. Plan

    We draw up a phased plan with scope, team, responsibilities and acceptance criteria for each phase.

  3. Deliver and verify

    We deliver in phases and show that each one meets its criteria.

  4. Transfer knowledge

    We document what we built and train your teams to run and change it.

Ready to mature your operations?

Book a technical consultation with our principal engineers to map out your architecture and transition plan.

Contact our experts