The data steward for that domain, under rules agreed with the business. The platform sends doubtful matches to the steward and keeps a history of every change.
United Arab Emirates Solutions
Best MDM, PIM and data quality company in United Arab Emirates
One trusted record for customers, products and suppliers, with stewards who keep it that way. Hosn Al Tomoh works with organisations in the United Arab Emirates on master data, agreeing scope, responsibilities and proof of completion for each phase from the start.
Master data management gives customers, products and suppliers one trusted record that every system uses. The work is as much about stewardship as technology: match and merge rules, data owners, and quality measures checked every day.
In the UAE, the federal Personal Data Protection Law sets the baseline, government and critical-sector entities follow the information assurance standards issued by TDRA, DIFC has its own data protection law and ADGM its own data protection regulations. Banks also answer to the Central Bank of the UAE. We plan hosting, data classification and evidence around these from the start, and quote in UAE dirhams.
Before go-live, we run a full rehearsal of the cutover with the team who will operate the service, and agree in advance how problems will be escalated in the first weeks after launch.
Where you already work with systems integrators or vendors, we can deliver in partnership with them, with each party's responsibilities written into the contract.
Where the effort goes
We concentrate on the points below, because that is where the work usually stumbles.
- Match and merge rules agreed with the business, with a review queue for doubtful cases.
- A named steward for each data domain, with clear authority to correct records.
- Quality scores published to the CRM, commerce and analytics teams.
What we check first
Master data programmes stall when they try to fix every domain at once. We start with the domain that causes the most rework, usually customer or product, and prove the stewardship model there.
At the end of each phase we provide the proof your risk and audit teams need to file: test results, access reviews and signed handover documents.
Before you start
Practical questions from IT and procurement teams.
Each phase is scoped and priced separately, with the team, the deliverables and the acceptance criteria written down, and you receive an itemised quote before work starts.
Your team, unless you choose managed services. We name who is responsible for each component before launch, hand over the runbooks and train your people.
How the work runs
Four stages, each with clear criteria for moving to the next.
Discover
We document the current set-up, the people involved and the constraints, and agree what success looks like.
Design and plan
We set the target design, phases, test approach and acceptance criteria, and review them with your architects and risk team.
Build and test in stages
We deliver in increments, testing and demonstrating each one before the next begins.
Hand over
We hand over runbooks, train your team and support the launch, then formally transfer responsibility to the people you nominate.
Ready to mature your operations?
Book a technical consultation with our principal engineers to map out your architecture and transition plan.