We map the work to the rules that apply to you, such as the federal Personal Data Protection Law, the TDRA information assurance standards and any emirate or free zone requirements, and prepare the evidence in a form your compliance team can file.
Dubai Services
Best Product design and UX company in Dubai
Research, design systems and accessibility, judged against usability goals you can measure. Hosn Al Tomoh works with organisations in Dubai on product design, agreeing scope, responsibilities and proof of completion for each phase from the start.
Product design starts with research: interviews, usability tests and service maps that show where people struggle. A design system and accessibility standards then keep every screen consistent and usable, in Arabic and English where you serve both.
The federal Personal Data Protection Law sets the baseline across the UAE. Government entities in the emirate also follow the information security standards of the Dubai Electronic Security Center, and companies in DIFC follow its own data protection law. We plan hosting, data classification and evidence around these from the start, and quote in UAE dirhams.
Before go-live, we run a full rehearsal of the cutover with the team who will operate the service, and agree in advance how problems will be escalated in the first weeks after launch.
Ask us for examples of what you will receive: plans, test evidence and handover packs. Judge the proposal on those, not on slides.
Where the effort goes
We concentrate on the points below, because that is where the work usually stumbles.
- Research with real users before and after each major design decision.
- A design system with tokens and components shared by design and engineering.
- Accessibility checked against WCAG 2.2, including right-to-left layouts.
Where programmes go wrong
Design work goes wrong when it is judged on taste. We agree usability goals you can measure, such as task completion and time on task, and test against them with real users.
We record decisions, responsibilities and test results as we go, so internal audit and regulators can trace every decision and who approved it.
Common questions
What buyers usually ask before a first workshop.
Yes, where your users work in Arabic. We recruit participants who match your audience and test both languages when the product serves both.
Yes. We document the current integrations first and keep existing systems running alongside the new ones until the switch-over is proven.
Stages of the work
A phased approach, from assessment to knowledge transfer.
Assess
We review the current state, the risks and the quick wins.
Plan
We draw up a phased plan with scope, team, responsibilities and acceptance criteria for each phase.
Deliver and verify
We deliver in phases and show that each one meets its criteria.
Transfer knowledge
We document what we built and train your teams to run and change it.
Ready to mature your operations?
Book a technical consultation with our principal engineers to map out your architecture and transition plan.