Industry focus

Benefits and eligibility

We help programmes pay the right amount to the right person, with rules policy teams can read.

Two people pointing at a printed diagram on a meeting table

Benefit programmes need eligibility rules applied the same way every time, and records that recognise the same person across agencies. We move the rules into a rules engine policy teams can read, build a master person index across source systems and add analytics that flag overpayments before they are made.

Eligibility checks depend on national data such as identity and residency records in the UAE and civil registry data in Saudi Arabia, so data-sharing agreements between agencies come first.

How the work is organised

  • Rules engine

    Eligibility and entitlement rules written so policy teams can read, test and approve them.

  • Master person index

    Matching across agency systems, so one person has one record and one entitlement.

  • Overpayment analytics

    Patterns that suggest error or fraud flagged for review before payment.

Are you ready to start?

Every change to a public service is accountable, so these points are best settled with the programme's steering committee first.

  • The current eligibility rules are written down, even if inconsistently.
  • Agencies whose data you need have agreed in principle to share it.
  • Policy owners can approve rule changes within the project timeline.

Talk to us about benefits and eligibility

Share where you are today and the dates that matter. We will propose a first phase with clear scope, owners and costs.

Start the conversation