Industry focus

Partner ecosystem onboarding

We bring new carriers and partners live through standard formats and tests.

Empty data centre aisle between rows of server racks

Every new carrier or logistics partner brings its own formats, and slow onboarding delays revenue. We modernise EDI, offer carriers standard APIs, test each partner against agreed message sets before go-live and govern chargebacks, so disputes are settled from shared data.

Partners in the region range from global carriers to local operators on email and spreadsheets, and e-invoicing rules, from the UAE's e-invoicing programme to ZATCA's FATOORA in Saudi Arabia, shape how charges are exchanged.

What we deliver

  • EDI modernisation

    Existing EDI flows mapped, monitored and moved to a managed integration layer.

  • Carrier APIs

    Standard APIs for bookings, tracking and proof of delivery, with a test environment for partners.

  • Chargeback governance

    Disputes and penalties settled from shared event data, through an agreed review process.

What to have in place first

Partners and authorities all depend on the same data, so these points are worth settling before work starts.

  • The partners to onboard first are chosen.
  • The message sets you exchange today are collected.
  • Finance has agreed the chargeback review process.

Talk to us about partner ecosystem onboarding

Share where you are today and the dates that matter. We will propose a first phase with clear scope, owners and costs.

Request a phased plan