Industry focus

Loss prevention and analytics

We turn POS exceptions, stock movements and video references into cases investigators can close.

Hands on a laptop keyboard beside a glass of tea on a walnut desk

Loss prevention combines point-of-sale exceptions, stock movements and store video into evidence investigators can act on. We build shrink analytics and exception reports, link them to CCTV where policy allows, and keep audit trails that hold up when a case goes to HR or the police.

CCTV use is regulated in both markets, for example by the Security Industry Regulatory Agency in Dubai and Saudi Arabia's law on the use of security surveillance cameras, so access and retention are set with your legal team.

What the work involves

  • Shrink analytics

    Loss by store, category and cause, built from sales, stock and returns data.

  • Exception reporting

    Voids, refunds and discounts outside normal patterns flagged for review.

  • Evidence and audit trail

    Video references, notes and decisions kept with each case, with access limited to the people who need it.

Signs you are ready to start

The trading calendar leaves little room for change, so these points are best agreed before the next peak.

  • Loss prevention and HR agree how a case moves from flag to action.
  • POS and stock data for the stores in scope can be extracted.
  • Your CCTV retention policy is written down.

Talk to us about loss prevention and analytics

Share where you are today and the dates that matter. We will propose a first phase with clear scope, owners and costs.

Talk to our team