Industry focus

Store fulfilment and last mile

We turn stores into reliable fulfilment points for delivery and collection.

Hands on a laptop keyboard beside a glass of tea on a walnut desk

Ship-from-store and click-and-collect turn every store into a small warehouse. We set picking and slotting rules that store teams can follow at peak, connect carriers and delivery partners through one integration layer, and give customers delivery and collection slots they can rely on.

Delivery promises are tested hardest around Ramadan, Eid al-Fitr and Eid al-Adha, White Friday, the Dubai Shopping Festival and Saudi National Day, so slots are planned for those peaks.

What the work involves

  • Store picking

    Pick lists, slotting and handover steps designed for store staff during busy trading.

  • Carrier integration

    Delivery partners connected through one integration layer, with tracking events fed back to the customer.

  • Slots and promises

    Delivery and collection slots calculated from real capacity, not fixed promises.

Signs you are ready to start

The trading calendar leaves little room for change, so these points are best agreed before the next peak.

  • The stores in the first phase are chosen.
  • Carrier contracts and their API documentation are available.
  • Store managers have agreed how picking fits around serving customers.

Talk to us about store fulfilment and last mile

Tell us about your current systems, the compliance themes you cannot compromise on and your timeline. We will come back with a phased plan, a staffing model and a risk register.

Talk to our team