Industry focus

BSS/OSS transformation

We make new offers quicker to launch and orders easier to track.

Neatly dressed bundles of fibre optic patch cables in a rack

Older BSS and OSS stacks rely on hard-coded products and manual provisioning. Modernising them means a catalogue that drives each order through to an active service: we model products in it, orchestrate orders across billing, network inventory and the network, and automate provisioning, so a sale becomes a working service without manual hand-offs.

Product and pricing changes must respect TDRA rules in the UAE and CST rules in Saudi Arabia on tariffs, customer contracts and number portability.

What the work involves

  • Product catalogue

    Products, offers and rules defined once and reused by sales, billing and fulfilment.

  • Order orchestration

    Orders broken down and tracked across billing, inventory and network systems.

  • Provisioning automation

    Service activation and changes pushed to the network without manual steps.

Signs you are ready to start

Network change windows are scarce, so these points are best agreed with network operations first.

  • The product families to move first are chosen.
  • Billing and inventory owners are named.
  • Regulatory affairs has reviewed the planned tariff changes.

Talk to us about BSS/OSS transformation

Share where you are today and the dates that matter. We will propose a first phase with clear scope, owners and costs.

Talk to our team