Service offering

Upgrade and release readiness

Vendor upgrades you can take on schedule, because you know what each release will change.

Laptop, sketched notebook, copper pen and Arabic coffee on a stone table

We prepare packaged applications for vendor upgrades and regular releases: impact analysis of each release, automated regression tests on critical processes, sandbox promotion and change advisory approvals. Business users test what matters to them, with scripts we prepare together.

Releases that touch tax or e-invoicing, such as VAT changes in the UAE or FATOORA requirements in Saudi Arabia, get their own regression scenarios, prepared with finance before promotion.

What we deliver

  • Release impact analysis

    A review of each vendor release against your configuration and extensions.

  • Regression automation

    Automated tests on the processes that must not break, run before every promotion.

  • Change approval

    Release packs for the change advisory board, with test evidence and a rollback plan.

  • Business ownership

    Process owners from finance, HR or sales sign off designs and test results, not IT alone.

  • Configuration before code

    Standard features first, with extensions only where a gap cannot be closed another way.

When upgrades need a readiness process

It is needed when each vendor release turns into a project and the business dreads the next one.

  • Upgrades are postponed because testing takes too long.
  • Releases have broken customisations without warning.
  • Business users test by hand with no agreed scripts.

Talk to us about upgrade and release readiness

Tell us what you need to achieve and by when. We will propose a scope, a team and an itemised quotation.

Request a proposal