Backup design
Schedules, retention and immutable copies set for each system according to its criticality.
Service offering
Backup and DR runbooks
Backups you have actually restored, and runbooks that bring services back in the right order.
We write and test the runbooks that restore your systems: backup schedules, immutable copies, restore steps and the order in which services come back. Restore drills check that recovery time and recovery point objectives are met, and the results are kept as evidence.
Backup and recovery controls appear in the UAE Information Assurance Regulation and NCA ECC, and ransomware has made immutable copies a routine audit question, so restore drills produce the evidence those reviews ask for.
What we deliver
Restore runbooks
Step-by-step recovery instructions, including the order in which services must come back.
Restore drills
Regular tests that measure actual recovery times and record the results as evidence.
Agreed service levels
Response and resolution targets for each priority, reported monthly in a review with your service owner.
Continual improvement
Recurring incidents and requests analysed each month and turned into lasting fixes.
When recovery needs testing
It is time when backups run every night but nobody has restored a full system recently.
- Restores are tested on single files, not whole systems.
- Runbooks describe the old architecture.
- Backups can be deleted or encrypted with the same credentials as production.
Talk to us about backup and DR runbooks
Tell us what you need to achieve and by when. We will propose a scope, a team and an itemised quotation.