Patch baselines
Agreed patch levels for each system type, with compliance reported every cycle.
Service offering
Patch and lifecycle
Servers and platforms kept current, with every exception recorded and every end-of-life date planned for.
We run patching and lifecycle management for your servers and platforms: baselines for each system type, maintenance windows, vulnerability remediation deadlines and an exception process. End-of-life software is tracked, so upgrades are planned rather than forced.
Vulnerability remediation deadlines are part of frameworks such as the UAE Information Assurance Regulation and NCA ECC, so we report patch compliance in the form those reviews use.
What the engagement covers
Remediation deadlines
Time limits by vulnerability severity, with an exception process that records risk acceptance.
Lifecycle tracking
A register of end-of-life dates, so upgrades enter the plan before support ends.
Agreed service levels
Response and resolution targets for each priority, reported monthly in a review with your service owner.
Continual improvement
Recurring incidents and requests analysed each month and turned into lasting fixes.
When patching needs a managed service
It is time when patching slips behind other work and exceptions are never revisited.
- Critical patches wait weeks for a maintenance window.
- Exceptions were granted once and never expired.
- Systems are running past their vendor support dates.
Talk to us about patch and lifecycle
Share your constraints, compliance themes and timeline. We will return a phased approach, a staffing model and a risk register for your stakeholders to review.