Service offering

Network observability

Faster answers on where network problems sit, without a long debate in every incident.

Edge computing cabinet beside a stone wall in a Gulf town

We give network teams a clear view of how the network is performing and why: flow telemetry, synthetic probes between sites and to key services, and correlation of network events with application incidents. Baselines show what normal looks like, so problems are spotted before users call.

Probes are placed on the paths your users actually depend on, including links between Gulf sites, connections to in-country cloud regions and the international routes your partners use.

What the work involves

  • Flow telemetry

    Flow and device data collected centrally, so traffic patterns and the heaviest users of bandwidth are visible.

  • Synthetic probes

    Probes between sites and to key services that measure latency, loss and availability.

  • Incident correlation

    Network events linked to application incidents, so the root cause is found faster.

  • Designs you can operate

    Standard configurations, documentation and monitoring handed over with every site.

  • Change without disruption

    Work scheduled in agreed windows, with a tested rollback for every cutover.

When network visibility needs improving

The signs are long incident calls spent proving whether the network is at fault.

  • Incidents start with an argument about whether it is the network.
  • Monitoring shows devices are up but not how traffic performs.
  • There is no baseline, so slow is hard to define.

Talk to us about network observability

Share your constraints, compliance themes and timeline. We will return a phased approach, a staffing model and a risk register for your stakeholders to review.

Talk to our team