Benchmark study design
Core tasks, participant profiles and measures fixed, so results can be compared over time.
Service offering
Usability benchmarking
A usability score you can track release after release, based on real tasks.
We measure how usable a product is and track it over time: task-based studies with representative users, task success and time on task, and standard scores such as the System Usability Scale (SUS). Repeating the benchmark after each major release shows whether the changes helped.
Benchmarks recruit participants from the markets you serve and run in Arabic and English, because task success often differs between language versions of the same product.
What we deliver
Usability testing
Moderated or unmoderated sessions that record task success, time and errors.
Iteration loop
Findings ranked by severity and fed into the backlog, then measured again in the next round.
Decisions grounded in evidence
Every design choice traced back to research, testing or an agreed constraint.
Bilingual by default
Arabic and English designed together, with right-to-left layouts and content reviewed in both languages.
When to benchmark usability
Benchmark before a redesign, so you can show afterwards whether it helped.
- A redesign is planned and its success needs proving.
- Usability is debated with opinions rather than data.
- The Arabic and English versions have never been compared.
Talk to us about usability benchmarking
Tell us what you need to achieve and by when. We will propose a scope, a team and an itemised quotation.