Launch criteria
A checklist agreed by engineering and operations, scaled to the risk of the service.
Service offering
Production readiness reviews
A clear yes or no before launch, based on evidence rather than optimism.
We review a service before it goes live against agreed launch criteria: monitoring, runbooks, capacity and load test results, security checks and a tested rollback. Gaps become actions with owners, and the review is repeated until the service is ready.
For services covered by regulatory change or outsourcing rules, the criteria also include the approvals and notifications needed before go-live in each market.
What we deliver
Load and rollback gates
Load test results and a rehearsed rollback, both required before launch approval.
Readiness actions
Each gap recorded with an owner and a date, and checked again before go-live.
Measured reliability
Every improvement tied to an objective or an incident trend you can see on a dashboard.
Blameless learning
Reviews focus on how the system failed, so people keep reporting problems.
When readiness reviews add value
They add value for any launch where an outage would hurt customers, revenue or regulatory standing.
- Services have gone live without load tests or rollback plans.
- Operations learns about new services on launch day.
- Post-launch incidents trace back to gaps that were known earlier.
Talk to us about production readiness reviews
Share your constraints, compliance themes and timeline. We will return a phased approach, a staffing model and a risk register for your stakeholders to review.