Governed metrics
Agreed definitions for key measures, held in one semantic layer that every report uses.
Industry context
BI, analytics and embedded insights in telecoms
We build analytics on governed definitions, so every dashboard shows the same number for the same measure.
We agree the data model and the governed metrics with the owner of each measure first. Dashboards and reports come next, with access rules that match who may see which data.
Telecom operators change their networks in agreed windows, under the obligations of TDRA in the UAE or CST in Saudi Arabia, and their customers notice every outage. Network engineers, product managers and care teams need to see the impact of each change on service before it is approved. Dashboards in the region usually need Arabic and English labels and right-to-left layouts, and personal or government data must stay within the hosting and access rules of the UAE PDPL and the Saudi PDPL.
We hand over with runbooks and training, and can stay on under agreed service levels.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
How the work is organised
From design to stable operation, with the evidence the network operations centre, regulatory affairs and product leadership ask for.
Data model and pipelines
Scheduled pipelines from source systems into a data warehouse, with data quality checks.
Dashboards and access
Reports and dashboards designed with their users, with row-level access rules where data is sensitive.
Telecom regulation
We map delivery evidence to the operator obligations set by TDRA in the UAE or the Communications, Space and Technology Commission in Saudi Arabia, including subscriber data protection requirements where they apply.
Embedded insights
Reports and measures embedded in the applications people already use, with the same definitions.
Bilingual reporting
Arabic and English labels, right-to-left layouts and date and number formats checked on every report.
Checks before you start
An analytics programme is ready to start when leadership names the measures it will run the organisation on.
- The regulatory reporting obligations the change touches have been listed.
- Leadership has agreed which measures matter most and who owns each definition.
- The project team has access to the source systems behind the first measures.
Plan BI, analytics and embedded insights in telecoms
Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.