Process discovery
Current processes mapped with the people who run them, with volumes, exceptions and handovers recorded.
Industry context
BPM, workflow and intelligent automation in manufacturing
We automate processes once they are mapped as they really run, with an audit trail for every step and a person for every exception.
Before deciding what a workflow, a rule or a robot should do, we look at the volumes, exceptions and handovers of the process as it runs today. We then automate selected processes with clear ownership, an audit trail and a route for the cases automation cannot handle.
Manufacturers depend on plant uptime and safety interlocks, with suppliers spread across several countries. Plant engineers, quality teams and IT/OT owners need changes planned around production schedules and maintenance shutdowns. Many regional processes still depend on Arabic documents, national ID checks and government portals, so we confirm which steps can be automated and which need a person under UAE and Saudi rules.
After stabilisation we hand over to your teams or keep running the service with you.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
What the work covers
We design, deliver and stay until operation is stable, with evidence your procurement and risk teams can rely on.
Workflow and rules
Workflows, business rules and robots built on an agreed platform, with versioning and testing.
Exception handling and audit
Every automated step logged, and cases outside the rules routed to a named team.
Industrial and security standards
Where plant systems are involved we design to OT security practice such as IEC 62443 and to national controls such as the UAE Information Assurance Regulation or NCA OTCC in Saudi Arabia, and keep quality records in the form your ISO 9001 or sector auditors review.
Documents and forms
Arabic and English documents captured, classified and checked, with low-confidence cases sent for review.
Process measurement
Volumes, cycle times and exception rates reported, so owners see where automation helps.
Signs you are ready to start
A process is ready to automate when it is stable, has enough volume to matter and an owner who can describe its exceptions.
- Production has agreed the shutdown or low-volume windows available for changes.
- Each process chosen for automation has an owner who can confirm how it runs today.
- Volumes and exception rates for each chosen process have been measured, even roughly.
Plan BPM, workflow and intelligent automation in manufacturing
Tell us where you are today and which dates matter. We will propose a first phase with scope, owners and an itemised quotation.