Tenant and identity
Tenant configuration, single sign-on and conditional access aligned with your identity platform.
Industry context
Collaboration and modern workplace in education
We roll out collaboration platforms so staff identity, meetings, chat and files sit in one governed tenant.
The work covers tenant set-up, identity and access, records retention and the move from existing tools. We plan migration in waves, set governance for teams and sharing, and train people before each wave.
Schools and universities plan around the academic calendar, with admissions, exams and term breaks deciding when change is possible, and they answer to regulators such as KHDA in Dubai, ADEK in Abu Dhabi and the Ministry of Education in Saudi Arabia. Academic leaders and campus IT need to agree each change, so we time go-live between terms wherever possible. Three things often decide the design: hosting in UAE or Saudi cloud regions, calling through operators licensed under TDRA and CST rules, and records retention for government and regulated data.
We hand over with runbooks and training, and can stay on under agreed service levels.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
How the work is organised
From design to stable operation, with the evidence academic councils, data protection officers and regulators ask for.
Governance and retention
Rules for creating teams and sharing externally, with retention and eDiscovery settings for records.
Migration and adoption
Mail, files and chat moved in planned waves, with training and support for each group of staff.
Education regulators and data
We plan reporting and data handling around the requirements of your regulator, such as KHDA in Dubai, ADEK in Abu Dhabi or the UAE Ministry of Education, or the Saudi Ministry of Education, and the personal data law that applies in each market.
Meetings and calling
Meeting rooms, calling plans and devices set up, with emergency calling and recording rules agreed.
External collaboration
Guest access and shared channels with partners, controlled by policy and reviewed regularly.
Checks before you start
A collaboration rollout is ready to start when identity is in order and records management has set retention rules.
- The data your regulator expects in its returns has been identified.
- IT and records management have agreed the retention rules and the external sharing policy.
- The groups of staff and the order of the migration waves have been agreed.
Plan collaboration and modern workplace in education
Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.