Industry context

Collaboration and modern workplace in energy and utilities

We roll out collaboration platforms so staff identity, meetings, chat and files sit in one governed tenant.

Technician seating a fibre patch cable in a network switch

The work covers tenant set-up, identity and access, records retention and the move from existing tools. We plan migration in waves, set governance for teams and sharing, and train people before each wave.

Energy and utility companies run long-lived assets where safety comes first, with field and site teams spread across many locations. We time changes to corporate systems away from approved shutdowns and maintenance seasons, when site staff are busiest. Three things often decide the design: hosting in UAE or Saudi cloud regions, calling through operators licensed under TDRA and CST rules, and records retention for government and regulated data.

After stabilisation we hand over to your teams or keep running the service with you.

Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.

What we deliver

Specialists in energy and utilities and platform engineers, with you from design to stable operation.

  • Tenant and identity

    Tenant configuration, single sign-on and conditional access aligned with your identity platform.

  • Governance and retention

    Rules for creating teams and sharing externally, with retention and eDiscovery settings for records.

  • Migration and adoption

    Mail, files and chat moved in planned waves, with training and support for each group of staff.

  • Sector regulators and audit

    Energy and utility companies answer to sector regulators such as the Department of Energy in Abu Dhabi or the Water and Electricity Regulatory Authority in Saudi Arabia, so we keep approvals and records in a form internal audit and the regulator can review.

  • Meetings and calling

    Meeting rooms, calling plans and devices set up, with emergency calling and recording rules agreed.

  • External collaboration

    Guest access and shared channels with partners, controlled by policy and reviewed regularly.

What to have in place first

A collaboration rollout is ready to start when identity is in order and records management has set retention rules.

  • Business owners at head office and on site have been named.
  • IT and records management have agreed the retention rules and the external sharing policy.
  • The groups of staff and the order of the migration waves have been agreed.

Plan collaboration and modern workplace in energy and utilities

Tell us where you are today and which dates matter. We will propose a first phase with scope, owners and an itemised quotation.

Request a phased plan