Tenant and identity
Tenant configuration, single sign-on and conditional access aligned with your identity platform.
Industry context
Collaboration and modern workplace in government and the public sector
We roll out collaboration platforms so staff identity, meetings, chat and files sit in one governed tenant.
The work covers tenant set-up, identity and access, records retention and the move from existing tools. We plan migration in waves, set governance for teams and sharing, and train people before each wave.
Government entities work to national digital government standards, with Arabic-first services and public accountability for every change. Service owners, policy and planning departments and government IT need each decision recorded in a form that internal audit and the digital government authority can review. Three things often decide the design: hosting in UAE or Saudi cloud regions, calling through operators licensed under TDRA and CST rules, and records retention for government and regulated data.
We hand over with runbooks and training, and can stay on under agreed service levels.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
What the work covers
We design, deliver and stay until operation is stable, with evidence your procurement and risk teams can rely on.
Governance and retention
Rules for creating teams and sharing externally, with retention and eDiscovery settings for records.
Migration and adoption
Mail, files and chat moved in planned waves, with training and support for each group of staff.
Digital government frameworks
We align delivery with the standards of the authority that oversees your entity, such as TDRA and the UAE Information Assurance Regulation, or the Digital Government Authority and the NCA Essential Cybersecurity Controls in Saudi Arabia, and plan sign-in through UAE PASS or Nafath where services use them.
Meetings and calling
Meeting rooms, calling plans and devices set up, with emergency calling and recording rules agreed.
External collaboration
Guest access and shared channels with partners, controlled by policy and reviewed regularly.
Signs you are ready to start
A collaboration rollout is ready to start when identity is in order and records management has set retention rules.
- The service owner and the contracting route for the programme have been agreed.
- IT and records management have agreed the retention rules and the external sharing policy.
- The groups of staff and the order of the migration waves have been agreed.
Plan collaboration and modern workplace in government and the public sector
Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.