Tenant and identity
Tenant configuration, single sign-on and conditional access aligned with your identity platform.
Industry context
Collaboration and modern workplace in healthcare and life sciences
We roll out collaboration platforms so staff identity, meetings, chat and files sit in one governed tenant.
The work covers tenant set-up, identity and access, records retention and the move from existing tools. We plan migration in waves, set governance for teams and sharing, and train people before each wave.
Healthcare providers, insurers and life sciences companies work under patient safety obligations and strict health data rules. Clinical leaders, privacy officers and IT need to agree how data is accessed and shared before anything is configured. Three things often decide the design: hosting in UAE or Saudi cloud regions, calling through operators licensed under TDRA and CST rules, and records retention for government and regulated data.
We hand over with runbooks and training, and can stay on under agreed service levels.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
What the work covers
We design, deliver and stay until operation is stable, with evidence your procurement and risk teams can rely on.
Governance and retention
Rules for creating teams and sharing externally, with retention and eDiscovery settings for records.
Migration and adoption
Mail, files and chat moved in planned waves, with training and support for each group of staff.
Health regulators and exchanges
We work within the requirements of the authority that licenses you: DOH in Abu Dhabi, DHA in Dubai or MOHAP in the UAE, or the Ministry of Health, the Saudi Food and Drug Authority and the National Health Information Center in Saudi Arabia. In Saudi Arabia, health insurance claims follow the Council of Health Insurance's rules through NPHIES, and public hospitals are grouped into health clusters under Health Holding. Integration with exchanges such as Malaffi, Nabidh, Riayati and NPHIES is planned where your services use them.
Meetings and calling
Meeting rooms, calling plans and devices set up, with emergency calling and recording rules agreed.
External collaboration
Guest access and shared channels with partners, controlled by policy and reviewed regularly.
Signs you are ready to start
A collaboration rollout is ready to start when identity is in order and records management has set retention rules.
- The clinical or business owner of each workflow in scope has been named.
- IT and records management have agreed the retention rules and the external sharing policy.
- The groups of staff and the order of the migration waves have been agreed.
Plan collaboration and modern workplace in healthcare and life sciences
Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.