Industry context

CPQ, billing and revenue lifecycle in telecoms

We make sure every quote sales sends is valid and every agreed term reaches the invoice.

Neatly dressed bundles of fibre optic patch cables in a rack

Configure, price and quote platforms turn product rules and price lists into quotes sales can send without manual checks, and billing carries those terms through to invoices and revenue. We model products, pricing and approvals with sales and finance, then connect quoting to CRM, billing and the ledger.

Telecom operators change their networks in agreed windows, under the obligations of TDRA in the UAE or CST in Saudi Arabia, and their customers notice every outage. Network engineers, product managers and care teams need to see the impact of each change on service before it is approved. Invoices have to meet the UAE e-invoicing programme run by the Federal Tax Authority and ZATCA's FATOORAH phase two integration in Saudi Arabia, and revenue recognition follows IFRS 15.

We hand over with runbooks and training, and can stay on under agreed service levels.

Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.

How the work is organised

From design to stable operation, with the evidence the network operations centre, regulatory affairs and product leadership ask for.

  • Product and pricing rules

    Bundles, options, discounts and price lists modelled so that invalid quotes cannot be produced.

  • Approvals and documents

    Discount approval routes, and quote documents generated from approved templates.

  • Billing and revenue

    Contract terms passed to billing and revenue recognition, and reconciled with the ledger.

  • Telecom regulation

    We map delivery evidence to the operator obligations set by TDRA in the UAE or the Communications, Space and Technology Commission in Saudi Arabia, including subscriber data protection requirements where they apply.

  • E-invoicing integration

    Invoices passed to the national e-invoicing platforms in the required format, with rejections handled.

  • Subscription and usage billing

    Recurring and usage-based charges calculated from contract terms and metered data.

Checks before you start

A quote-to-cash programme is ready to start when sales and finance agree the catalogue, the discount rules and who approves exceptions.

  • The regulatory reporting obligations the change touches have been listed.
  • Sales and finance have agreed the product catalogue and the discount authority for the first release.
  • Finance has confirmed the e-invoicing obligations for each entity in scope.

Plan CPQ, billing and revenue lifecycle in telecoms

Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.

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