Catalogue and pricing
Product data, prices and promotions structured so the commercial team can manage them.
Industry context
Digital commerce and order management in healthcare and life sciences
We implement commerce platforms so the storefront, the order flow and the systems behind them hold up on the busiest trading day.
A commerce platform has to connect the storefront to catalogue, pricing, payments, orders and fulfilment, so most of the design effort sits behind the website. We implement the platform with those integrations, test it for peak trading and plan the order flow end to end.
Healthcare providers, insurers and life sciences companies work under patient safety obligations and strict health data rules. Clinical leaders, privacy officers and IT need to agree how data is accessed and shared before anything is configured. Regional storefronts need Arabic and English content, local payment methods and cash on delivery where offered, VAT invoicing and ZATCA e-invoicing for Saudi sales, and readiness for peaks such as Ramadan, White Friday, the Dubai Shopping Festival and Saudi National Day.
After stabilisation we hand over to your teams or keep running the service with you.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
What we deliver
Specialists in healthcare and life sciences and platform engineers, with you from design to stable operation.
Orders and fulfilment
Order capture, payment, fulfilment and returns connected to your stock and delivery systems.
Peak readiness
Load testing, caching and monitoring planned around your busiest trading periods.
Health regulators and exchanges
We work within the requirements of the authority that licenses you: DOH in Abu Dhabi, DHA in Dubai or MOHAP in the UAE, or the Ministry of Health, the Saudi Food and Drug Authority and the National Health Information Center in Saudi Arabia. In Saudi Arabia, health insurance claims follow the Council of Health Insurance's rules through NPHIES, and public hospitals are grouped into health clusters under Health Holding. Integration with exchanges such as Malaffi, Nabidh, Riayati and NPHIES is planned where your services use them.
Payments and fraud checks
Card, wallet and local payment methods connected, with fraud screening and reconciliation for finance.
Arabic and English storefront
Content, search and checkout in both languages, with right-to-left layouts tested on mobile.
What to have in place first
A commerce programme is ready to start when the commercial team owns the catalogue and the order journey, and the dates of the next trading peak are fixed.
- Privacy has decided which health data the platform may hold and where it may be hosted.
- The commercial team has agreed the catalogue, pricing rules and order journey for the first release.
- The payment providers and delivery partners for launch have been chosen.
Plan digital commerce and order management in healthcare and life sciences
Tell us where you are today and which dates matter. We will propose a first phase with scope, owners and an itemised quotation.