Policies and standards
Digital, data and service standards written for your organisation, each with an owner and a review cycle.
Industry context
Digital governance in financial services
We set up digital governance so leadership can see whether each programme follows the standards that apply to it.
Most of the work is agreeing the rules before writing them: who owns each decision, which national standards apply and what evidence will show compliance. We then set up the policies, the decision forums and the measures that show leadership whether digital programmes follow them.
Financial institutions work under close central bank supervision, with fraud exposure and customers who expect money to move instantly. Risk, compliance and operations teams need to see how each change affects controls before it goes live, so we involve them from design onwards. In the UAE, TDRA's digital government policies and emirate programmes such as Digital Dubai set expectations, and in Saudi Arabia the Digital Government Authority's standards and SDAIA's data management and personal data rules.
After stabilisation we hand over to your teams or keep running the service with you.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
How the work is organised
From design to stable operation, with the evidence risk committees, internal audit and regulators ask for.
Decision forums
Terms of reference for the boards that approve digital investment, architecture and data sharing.
Compliance measurement
Indicators and evidence that show how each programme meets the standards your regulator or authority sets.
Regulatory landscape
We map delivery evidence to the expectations of the regulator you answer to: the Central Bank of the UAE or, for capital market firms, the Securities and Commodities Authority; in Saudi Arabia, the Saudi Central Bank (SAMA), including its Cyber Security Framework, or the Capital Market Authority.
Data governance
Data ownership, classification and sharing rules set out for each data domain.
Portfolio oversight
A view of digital programmes against the standards, reviewed by the decision forums on a set cycle.
Checks before you start
Digital governance is ready to set up when leadership agrees who decides on digital investment and data, and is prepared to enforce the rules.
- The classification of customer and transaction data has been agreed.
- Leadership has named who owns digital governance and which national standards apply to you.
- The forums that will approve digital investment and data sharing have been named.
Plan digital governance in financial services
Tell us where you are today and which dates matter. We will propose a first phase with scope, owners and an itemised quotation.