Policies and standards
Digital, data and service standards written for your organisation, each with an owner and a review cycle.
Industry context
Digital governance in healthcare and life sciences
We set up digital governance so leadership can see whether each programme follows the standards that apply to it.
Most of the work is agreeing the rules before writing them: who owns each decision, which national standards apply and what evidence will show compliance. We then set up the policies, the decision forums and the measures that show leadership whether digital programmes follow them.
Healthcare providers, insurers and life sciences companies work under patient safety obligations and strict health data rules. Clinical leaders, privacy officers and IT need to agree how data is accessed and shared before anything is configured. In the UAE, TDRA's digital government policies and emirate programmes such as Digital Dubai set expectations, and in Saudi Arabia the Digital Government Authority's standards and SDAIA's data management and personal data rules.
We hand over with runbooks and training, and can stay on under agreed service levels.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
What we deliver
Specialists in healthcare and life sciences and platform engineers, with you from design to stable operation.
Decision forums
Terms of reference for the boards that approve digital investment, architecture and data sharing.
Compliance measurement
Indicators and evidence that show how each programme meets the standards your regulator or authority sets.
Health regulators and exchanges
We work within the requirements of the authority that licenses you: DOH in Abu Dhabi, DHA in Dubai or MOHAP in the UAE, or the Ministry of Health, the Saudi Food and Drug Authority and the National Health Information Center in Saudi Arabia. In Saudi Arabia, health insurance claims follow the Council of Health Insurance's rules through NPHIES, and public hospitals are grouped into health clusters under Health Holding. Integration with exchanges such as Malaffi, Nabidh, Riayati and NPHIES is planned where your services use them.
Data governance
Data ownership, classification and sharing rules set out for each data domain.
Portfolio oversight
A view of digital programmes against the standards, reviewed by the decision forums on a set cycle.
What to have in place first
Digital governance is ready to set up when leadership agrees who decides on digital investment and data, and is prepared to enforce the rules.
- Privacy has decided which health data the platform may hold and where it may be hosted.
- Leadership has named who owns digital governance and which national standards apply to you.
- The forums that will approve digital investment and data sharing have been named.
Plan digital governance in healthcare and life sciences
Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.