Identity lifecycle
Joiner, mover and leaver steps driven from HR data, so access follows a person's role.
Industry context
Identity, access and privileged access in telecoms
We put identity and access on one lifecycle, so access follows each person's role and every privileged action can be traced.
Identity and access work decides who can reach which systems and how that is proved. We connect HR and directory sources, automate joiner, mover and leaver steps, set up single sign-on and multi-factor authentication, and put privileged accounts under tighter control.
Telecom operators change their networks in agreed windows, under the obligations of TDRA in the UAE or CST in Saudi Arabia, and their customers notice every outage. Network engineers, product managers and care teams need to see the impact of each change on service before it is approved. Identity work in the region often connects to UAE PASS and Nafath for user sign-in, and maps controls to the UAE Information Assurance Regulation issued by TDRA and the NCA Essential Cybersecurity Controls in Saudi Arabia.
We hand over with runbooks and training, and can stay on under agreed service levels.
Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.
How the work is organised
From design to stable operation, with the evidence the network operations centre, regulatory affairs and product leadership ask for.
Access and authentication
Single sign-on, multi-factor authentication and conditional access applied according to risk.
Privileged access
Vaulted credentials, session recording and approval steps for administrator and service accounts.
Telecom regulation
We map delivery evidence to the operator obligations set by TDRA in the UAE or the Communications, Space and Technology Commission in Saudi Arabia, including subscriber data protection requirements where they apply.
Access reviews
Regular reviews of who has access to what, with removals tracked to completion.
Directory clean-up
Duplicate, ownerless and dormant accounts found and resolved before automation starts.
Checks before you start
Identity work is ready to start when HR data can be trusted and the applications to connect first have owners.
- The regulatory reporting obligations the change touches have been listed.
- HR data has been checked and is reliable enough to drive joiner and leaver events.
- The privileged accounts in scope have been listed with their owners.
Plan identity, access and privileged access in telecoms
Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.