Industry context

MDM, PIM and data quality in government and the public sector

We give each party, product, supplier or asset one trusted record, with matching rules and stewards agreed by the business.

Two people pointing at a printed diagram on a meeting table

Master data work is about matching rules, data ownership and stewardship rather than software alone. We profile your data, agree the rules with the business and set up the workflows people use to keep records correct.

Government entities work to national digital government standards, with Arabic-first services and public accountability for every change. Service owners, policy and planning departments and government IT need each decision recorded in a form that internal audit and the digital government authority can review. Arabic and English spellings of the same name, national ID and commercial registration numbers, and UAE and Saudi address formats each need their own matching rules.

We hand over with runbooks and training, and can stay on under agreed service levels.

Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.

What the work covers

We design, deliver and stay until operation is stable, with evidence your procurement and risk teams can rely on.

  • Data profiling

    An assessment of duplicates, gaps and conflicting values in the systems that hold each data domain.

  • Matching and survivorship

    Rules for matching records and choosing the trusted value, agreed with the data owners.

  • Stewardship workflows

    Queues and approvals for data stewards, with quality measures reported to data owners.

  • Digital government frameworks

    We align delivery with the standards of the authority that oversees your entity, such as TDRA and the UAE Information Assurance Regulation, or the Digital Government Authority and the NCA Essential Cybersecurity Controls in Saudi Arabia, and plan sign-in through UAE PASS or Nafath where services use them.

  • Bilingual matching

    Match rules that handle Arabic and English names, transliteration variants and local identifiers.

  • Distribution to consuming systems

    Trusted records published to ERP, CRM and analytics through agreed interfaces.

Signs you are ready to start

Master data work is ready to start when a business owner will decide the rules and the systems that hold each domain are known.

  • The service owner and the contracting route for the programme have been agreed.
  • A business owner for each data domain in scope has agreed to decide matching and quality rules.
  • The systems that create and change records in each domain have been listed.

Plan MDM, PIM and data quality in government and the public sector

Share your current systems, compliance themes and timeline. We will return a phased plan, a staffing model and a risk register for your stakeholders to review.

Talk to our team