Industry context

SCM and procurement solutions in retail and e-commerce

We implement procurement and supply chain platforms so requisitions, purchase orders, suppliers and plans run on the same data and approval rules.

Hands on a laptop keyboard beside a glass of tea on a walnut desk

Supply chain and procurement platforms connect planning, sourcing, purchasing and supplier management, so their value depends on clean item and supplier data and approval rules people follow. We configure source-to-pay and planning processes in stages and connect them to finance and inventory systems.

Retailers trade on thin margins, with peaks around Ramadan, Eid and White Friday and customers who move between app, website and store in a single purchase. Merchandising, store operations and digital teams each own part of that journey, so we plan changes around the trading calendar. Supplier rules differ by market: In-Country Value certification in the UAE and the local content requirements of the Local Content and Government Procurement Authority in Saudi Arabia, with ZATCA e-invoicing on supplier invoices there.

After stabilisation we hand over to your teams or keep running the service with you.

Alongside sector regulation, we often map delivery evidence to cross-industry baselines such as the UAE Information Assurance Regulation issued by TDRA, the NCA Essential Cybersecurity Controls in Saudi Arabia and the NIST Cybersecurity Framework, which many risk reviewers already use.

What the work covers

We design, deliver and stay until operation is stable, with evidence your procurement and risk teams can rely on.

  • Source to pay

    Requisitions, approvals, purchase orders and invoice matching configured to your delegation of authority.

  • Supplier management

    Supplier onboarding, documents and performance records kept in one place, with a clear owner for each supplier.

  • Planning and inventory links

    Demand and supply plans connected to inventory and orders, so buyers work from the same numbers as planners.

  • Consumer and data rules

    We design consent, returns and customer data handling around consumer protection rules and personal data law in each market, such as the UAE PDPL and the Saudi PDPL, with ZATCA e-invoicing requirements where Saudi sales are in scope.

  • Local content and supplier compliance

    Supplier certificates, local content data and compliance documents tracked with their expiry dates.

  • Spend reporting

    Spend by category, supplier and entity, drawn from purchase orders and invoices rather than spreadsheets.

Signs you are ready to start

A procurement programme is ready to start when approval limits are agreed and supplier data is clean enough to migrate.

  • The trading calendar and the change freezes around Ramadan, Eid and White Friday have been agreed.
  • Procurement has approved its delegation of authority and listed the active suppliers to start from.
  • Someone owns supplier data and has started removing duplicates.

Plan SCM and procurement solutions in retail and e-commerce

Tell us where you are today and which dates matter. We will propose a first phase with scope, owners and an itemised quotation.

Talk to our team